Shipping & Payment Policy

Shipping Info

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
A free Collection is offered from our Chester office, a delivery address is still required for your personal account but the item will not be shipped and must be collected within shop hours Monday - saturday 9am – 5:30pm from;
Elite PC Systems Ltd
44 Nicholas Street
Chester
CH1 2NX

Turnaround

All orders are shipped within 24 hours of the completion of the build, Monday - Friday 9am – 5:30pm.

Carriers
We use the following carriers to deliver our orders:

My Hermes

Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

Back Orders 
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.


Payment Policy
All payment is required up front before order is shipped/Collected ​

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)
PayPal

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfil your order for any reason your credit card will be refunded.